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About Hometown

Hometown is one of the most popular online home decor platforms that cater to the latest designs & fashion to needy homes in India. The company was started in the year 2006 and since then no looking back to offer the fabulous range of Home Furnishings, Furniture, Modular Kitchens, Home Improvement, Home Decor & more. Being the part of the Future Group, HomeTown aspires to provide joyful homemaking & living experience to all the Indian families with variety in lifestyles and choices.

History:

Hometown commits to fulfill each and every home decor requirement to complete honesty & integrity. The team promise to deliver a unique and personalized shopping experience through its online portals. The promises to their customers have been fulfilled since last 10 years and truly Hometown takes a price to be the first choice of several customers.

Founder:

Hometown was founded by one of talent man in the business industry. Kishore Biyani is the CEO of Home Town. Because of him and his team effort and commitment to quality and timeless designs has helped us evolve over the years and it indeed fills us with pride to be the first choice of many. 

Products Available at Hometown

From classy sofa to the dining set to kitchen essentials all are available at Hometown. Home what defines you. HomeTown is known to attract an array of lifestyle seeking customers.  HomeTown offers the widest and best in class range in furniture, home furnishings & decor, modular kitchens, home improvement and more item of your choice.

Check out Product/ Category available at Hometown:

1. Furniture: Living Room Furniture, Dining & Kitchen Furniture, Bar Furniture, Bedroom Furniture, Mattresses, Kids Furniture, Study & Office Furniture, Accent Furniture, Shoe Racks, Book Shelves, Outdoor Furniture.

2. Home Furnishing: Bedding: Pillows, Protectors, Covers & Inserts, Curtains, Mats & Rugs, Bath Linen, Bath Accessories.

3. Home Decor: Idols & Figurines, Fountains, Clocks, Candles & Fragrances, Lamps & Lighting, Wall Décor, Table Decor, Vases & Flowers, Garden, Pooja Special.

4. Tableware: Drinkware, Trays & Platters, Coffee & Tea, Cutlery, Crockery, Serveware, Table Essentials, Songbird Speciality Serveware.

5. Kitchenware: Food Storage Thermoware, Organizers, Cookware, Kitchen Linen, Kitchen Appliances, Kitchen Essentials, Bakeware, Cleaning, Hobs & Chimney.

6. Bath: Shower Rooms, Shower Multifunctions, Bath Tubs, Shower Panels, Bath Vanity, Bath Linen, Laundry

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Return Easily at Hometown

Return Policy:

Hometown committed to ensuring your satisfaction with any product be it furniture or kitchen essentials you have order. If once the order is dispatched from the warehouse it will not be refunded or canceled unless there are some non-repairable manufacturing defects.

Product Damaged/Defective:

If you have received a product which is not in good condition though it is very unlikely events that any order sent from Hometown is defective or have any manufacturing defects then you immediately lodge a complaint on its Customer care helpline at 18002100004 and refuse to accept the delivery. Hidden defects must again notwithstanding any warranty rights be reported to us immediately on detection so that any warranty claims against upstream suppliers can be asserted.

• A user is advised not to accept delivery of any item if a user notices any apparent damage or deep damage. Please do contact customer care if you open the packaging and discover that the item is damaged.
• Products damaged while being used do not qualify for a refund or replacement. (Product warranty to be taken up with a respective brand/HT service center to be highlighted)
• If the product was not received in good condition we may repair/replace the product under warranty terms, however in case we are unable to replace the damaged/defective product Hometown may initiate other or offer an alternate product with mutual consent on returning an old product. Replacement of the product may depend upon the availability of the product.
• Shipping charges will be refunded In the event you return any product which is delivered to you in a damaged/defective condition.

Return Request :

A user can contact the customer care team within 48 hours of receiving the product and request a return/exchange. Hometown will arrange pickup of the product from the delivery address through courier. For returns through courier collection; you will be given a docket number at the time of collecting the products, which is to be retained for future reference.

In case product which is return does not comply with Hometown return policy no money will be refunded to the user.

How I will Receive Refund?

Refund will only be initiated by Hometown team once they are in receipt of the product in its original nature/condition. Refund will be given in the same way the payment was made. If the user paid via credit/ Net Banking they will be refunded the Credit and Net Banking account. If the payment mode was Cheque, Hometown will send you a cheque.